Why hire a Virtual Assistant?
Hiring a full-time or even part-time employed assistant comes with significant overhead beyond just the salary - employer National Insurance contributions, pension auto-enrolment, holiday pay, sick pay, equipment, software licences, onboarding time, HR admin, and the risk of a bad hire. Whether you're a business owner, entrepreneur or busy consultant, that's a lot of cost and responsibility for support you might only need for 10–15 hours a month.With a VA, you get senior-level capability, but you only pay for the hours you actually need, with no employment obligations whatsoever. You can scale up or down, pause during quiet periods, and end the arrangement without a redundancy process.Support is tailored to you and how you work, freeing you up to do what you do best.
What can I do for you?
With a background spanning 20+ years of senior administration, project support, and communications in some of the UK's most demanding professional environments, it would be easier to list what I can't do for you!My work experience comes from central government departments, NHS agencies and London local authorities, but I'm also experienced in e-commerce, visual design and workflow automation.That breadth means I bring something many VAs can't: the ability to move fluidly between executive support, detailed data work, polished written communications and process improvement, all to a consistently high standard.
Executive Support: Diary & inbox management, meeting coordination, travel planning, correspondence handling, minute-taking, expense processing, MS Outlook, Google Workspace, SharePoint
Project Support: Timelines, Gantt charts, action & decision logging, RAID, MS Project, Asana, Basecamp, Trello
Communications: Proofreading, editing, copywriting, newsletters, blogging, briefings, slide decks, web content, intranet updates, graphic & digital design, Mailchimp, Ghost, Substack, Adobe CC, Canva
Workflow: Automation, process mapping, SOP creation, document standardisation, flowcharts, trackers, dashboards, handbooks, MS Visio, AI tools: Claude, Copilot, ChatGPT
Data & Information: Data cleansing, data entry, data analysis, data quality, trackers, dashboards, reporting, MS Excel, Power BI
E-Commerce: Stock & inventory control, CRM systems, SEO, Shopify, Etsy, eBay
Don't see what you're looking for? Just ask!
How it works
If you've read this far, chances are you already know what kind of support you need.Whether you're looking for someone to handle a one-off task, take on a project, or just be available when things get busy, I offer a package to suit everyone.
| . | Hourly | Monthly Retainer | Project |
|---|---|---|---|
| Rate: | £35/hr | From £320/month | From £350 |
| Best for: | New clients, one-off tasks | Ongoing support needs | Specific deliverables |
| Commitment: | None | 3-month minimum | Agreed per project |
| Payment: | On invoice (14 days) | In advance | 50% deposit, 50% on completion |
Prices exclude VAT. Custom packages are also available.
CONTACT ME
Ready to talk?
Great! Just drop me a message outlining your requirements, and I'll contact you to arrange a further discussion.
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Website Terms & ConditionsEmma Hall | Virtual Assistant
[email protected]
Last updated: 28 April 2026
Review date: 28 April 2027Please read these Terms and Conditions carefully before using this website. By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use this website.1. About this websiteThis website is operated by Emma Hall, trading as Emma Hall Virtual Assistant, a sole trader based in Hackney, London ('I', 'me', 'my'). The website provides information about my virtual assistant services and allows visitors to make enquiries.
Contact: [email protected]
These Terms and Conditions govern your use of this website only. The terms governing the provision of virtual assistant services to clients are set out separately in my Virtual Assistant Services Agreement.2. Use of this website2.1 Permitted use
You may use this website for lawful purposes only and in a manner consistent with these terms. You agree not to:
• Use this website in any way that violates any applicable local, national or international law or regulation
• Transmit any unsolicited or unauthorised advertising or promotional material
• Knowingly transmit any data or content that contains viruses, malware or other harmful code
• Attempt to gain unauthorised access to any part of this website or its underlying systems
• Use this website to harvest or collect personal data about other users
• Reproduce, duplicate, copy or re-sell any part of this website in contravention of these terms2.2 Availability
I aim to keep this website available at all times but cannot guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, technical issues or circumstances beyond my control. I am not liable for any loss or inconvenience caused by the website being unavailable.3. Intellectual propertyAll content on this website — including but not limited to text, images, graphics, logos, design and layout — is owned by or licensed to Emma Hall Virtual Assistant and is protected by copyright and other intellectual property laws.
You may:
• View and print pages from this website for your own personal, non-commercial use
• Share links to pages on this website
You may not:
• Copy, reproduce or redistribute any content from this website for commercial purposes without my prior written consent
• Modify or create derivative works based on content from this website
• Remove any copyright, trademark or other proprietary notices from content you access on this website4. Accuracy of informationI take reasonable care to ensure the information on this website is accurate and up to date at the time of publication. However, I make no warranties or representations — express or implied — about the completeness, accuracy or suitability of the information on this website for any particular purpose.
The content on this website is provided for general information only and does not constitute professional advice. You should not rely solely on the information on this website when making decisions. Where appropriate, please seek independent professional advice.5. Links to third-party websites5.1 Outbound links
This website may contain links to third-party websites for your convenience and information. I do not endorse, control or take responsibility for the content, privacy practices or availability of those websites. Visiting any third-party website is at your own risk, and I encourage you to read their terms and privacy policies.5.2 Inbound links
You may link to the homepage of this website provided you do so in a way that is fair, legal and does not damage my reputation or take advantage of it. You must not establish a link that suggests any association, approval or endorsement on my part where none exists. I reserve the right to withdraw linking permission at any time.6. Limitation of liabilityTo the fullest extent permitted by law:
• I exclude all conditions, warranties, representations or other terms that may apply to this website or its content, whether express or implied
• I am not liable for any direct, indirect, incidental or consequential loss or damage arising from your use of, or inability to use, this website or any content on it
• I am not liable for any loss of data, profits, business, goodwill or reputation arising from your use of this websiteNothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other matter where exclusion of liability is not permitted by law.7. Privacy and cookiesMy collection and use of personal data when you visit this website is governed by my Privacy Policy and Cookie Policy, both of which are available on this website and are incorporated into these Terms and Conditions by reference. By using this website, you consent to the practices described in those policies.8. Enquiries and communicationsWhen you submit an enquiry through this website, you confirm that the information you provide is accurate and that you are authorised to provide it. I aim to respond to all enquiries within 2 business days but cannot guarantee response times. Submitting an enquiry does not create any contractual obligation on either party.9. Disclaimers9.1 No professional advice
Nothing on this website constitutes legal, financial, tax or any other form of regulated professional advice. Any general information provided is for informational purposes only.9.2 Results
Any examples, case studies or testimonials on this website are illustrative only. I make no guarantee that you will achieve similar results from engaging my services.10. Governing lawThese Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.11. Changes to these termsI reserve the right to update these Terms and Conditions at any time. Changes will be effective from the date they are posted on this page, indicated by the updated date at the top of this document. Your continued use of this website after any changes constitutes acceptance of the updated terms. I recommend checking this page periodically.12. ContactIf you have any questions about these Terms and Conditions, please contact me at [email protected].
Privacy PolicyEmma Hall | Virtual Assistant
[email protected]
Last updated: 28 April 2026
Review date: 28 April 2027This Privacy Policy explains how Emma Hall Virtual Assistant ('I', 'me', 'my') collects, uses and protects your personal data when you visit this website or enquire about my services. I am committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.1. Who I amI am Emma Hall, trading as Emma Hall Virtual Assistant, a sole trader based in Hackney, London. I am the Data Controller for personal data collected through this website.
ICO Registration Number: [INSERT once registered]
Contact: [email protected]2. What personal data I collect2.1 Data you give me directly
When you contact me through this website, by email or by any other means, I may collect:
• Your name
• Your email address
• Your telephone number
• Your company name and job title (if applicable)
• The content of any message you send me
• Any other personal information you choose to share in your enquiry2.2 Data collected automatically
When you visit this website, certain technical data may be collected automatically, including:
• Your IP address
• Browser type and version
• The pages you visit and time spent on them
• Referring website address
This data is collected via cookies and similar technologies. Please see my Cookie Policy for full details.3. How I use your personal dataI use the personal data I collect for the following purposes:
• To respond to your enquiry or request for information about my services
• To provide virtual assistant services to you where we have entered into a contract
• To send you information about my services where you have requested this
• To comply with any legal obligations
• To improve this website and my services based on how visitors use the site4. Legal basis for processsingUnder UK GDPR, I must have a lawful basis for processing your personal data. I rely on the following:
• Contractual necessity — where processing is necessary to provide the services you have engaged me for
• Legitimate interests — where I have a legitimate interest in responding to your enquiry or improving my services, and this is not overridden by your rights
• Legal obligation — where I am required to process data to comply with the law
• Consent — where you have given clear consent, for example to receive marketing communications (you may withdraw consent at any time)5. How long I keep your dataI retain personal data only for as long as necessary for the purposes set out in this policy:
• Enquiry data: up to 12 months from the date of your last contact, unless you become a client
• Client data: for the duration of our contract and for 6 years afterwards, in line with HMRC and legal requirements
• Website analytics data: as set by the relevant cookies (see Cookie Policy)
After the applicable retention period, your data will be securely deleted.6. Who I share your data withI do not sell, rent or trade your personal data. I may share your data with:
• Technology providers whose tools I use to run my business (e.g. Microsoft 365, Google Workspace) — these are subject to their own privacy policies and appropriate data transfer safeguards
• Professional advisers such as my accountant, where necessary
• HMRC or other public authorities, where required by law
Where I share data with third-party processors, I ensure appropriate contracts and safeguards are in place in accordance with UK GDPR.7. International data transfersSome of the third-party tools I use (such as Microsoft and Google) may process data outside the United Kingdom. Where this occurs, I ensure that appropriate safeguards are in place, such as the UK's International Data Transfer Agreement (IDTA) or adequacy decisions by the UK Secretary of State.8. Your rightsUnder UK GDPR, you have the following rights in relation to your personal data:
• Right of access — to request a copy of the personal data I hold about you
• Right to rectification — to ask me to correct inaccurate or incomplete data
• Right to erasure — to ask me to delete your data in certain circumstances
• Right to restrict processing — to ask me to limit how I use your data
• Right to data portability — to receive your data in a structured, commonly used format
• Right to object — to object to processing based on legitimate interests or for direct marketing
• Rights related to automated decision-making — I do not use automated decision-making or profilingTo exercise any of these rights, please contact me at [email protected]. I will respond within one calendar month. There is no charge for exercising your rights in most circumstances.9. ComplaintsIf you are unhappy with how I handle your personal data, please contact me in the first instance at [email protected] and I will do my best to resolve your concern.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at any time:
• Website: ico.org.uk
• Helpline: 0303 123 111310. SecurityI take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss or disclosure. These include password-protected systems, encrypted file storage, and restricted access to personal data.11. Links to other websitesThis website may contain links to third-party websites. I am not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal data.12. Changes to this policyI may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. I encourage you to review this policy periodically.